Voice Quality Graphs for Devices not Displaying Statistics (Doc ID 1670396.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Communications Session Monitor - Version 3.x and later
Information in this document applies to any platform.

Symptoms

Graphs for devices on Voice Quality page of OCOM show not data, thus have grey bars. The main Voice Quality graph shows MOS stats data correctly. See sample picture:

Cause

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