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SAS Disk Report Scsi Mpt_sas Warning : Failed To Copy Out Reply Data (Doc ID 1673533.1)

Last updated on JANUARY 01, 2018

Applies to:

Sun SAS Disk Drive - Version Not Applicable and later
Solaris Operating System - Version 10 3/05 and later
Sun Storage SAS HBA - Version Not Applicable and later
SPARC T4-2 - Version All Versions and later
Information in this document applies to any platform.

Symptoms

This is a Solaris 10 T4-2 server with one SAS HBA, six SAS disk on that:

HOST NAME : server1
HOST TYPE : SPARC T4-2
HOST OS : Solaris 10 1/13 s10s_u11wos_24a SPARC
HOST UPTIME: 42 day(s), 5 min(s), 1 user, load average: 0.96, 0.37, 0.33

bash-3.2$ more format.out
Searching for disks...done

AVAILABLE DISK SELECTIONS:
  0. c0t5000CCA043A4B5B8d0
  /scsi_vhci/disk@g5000cca043a4b5b8
  1. c0t5000CCA043A48B98d0
  /scsi_vhci/disk@g5000cca043a48b98
  2. c0t5000CCA043A49E74d0
  /scsi_vhci/disk@g5000cca043a49e74
  3. c0t5000CCA043A3183Cd0
  /scsi_vhci/disk@g5000cca043a3183c
  4. c0t5000CCA043AB32FCd0 solaris
  /scsi_vhci/disk@g5000cca043ab32fc
  5. c0t5000CCA04355C204d0 solaris
  /scsi_vhci/disk@g5000cca04355c204



There are six disks under SAS HBA : /devices/pci@400/pci@2/pci@0/pci@8/LSI,sas@0

mpathadm_show_initiator-port_500605b00667f480.out
::::::::::::::
Initiator Port: 500605b00667f480
  Transport Type: unknown
  OS Device File: /devices/pci@400/pci@2/pci@0/pci@8/LSI,sas@0/iport@8
::::::::::::::
mpathadm_show_initiator-port_5080020001025eb8.out
::::::::::::::
Initiator Port: 5080020001025eb8
  Transport Type: unknown
  OS Device File: /devices/pci@400/pci@2/pci@0/pci@e/scsi@0/iport@1
::::::::::::::
mpathadm_show_initiator-port_5080020001025eb9.out
::::::::::::::
Initiator Port: 5080020001025eb9
  Transport Type: unknown
  OS Device File: /devices/pci@400/pci@2/pci@0/pci@e/scsi@0/iport@80
::::::::::::::
mpathadm_show_initiator-port_5080020001025eba.out
::::::::::::::
Initiator Port: 5080020001025eba
  Transport Type: unknown
  OS Device File: /devices/pci@400/pci@2/pci@0/pci@e/scsi@0/iport@2
::::::::::::::
mpathadm_show_initiator-port_5080020001025ebb.out
::::::::::::::
Initiator Port: 5080020001025ebb
  Transport Type: unknown
  OS Device File: /devices/pci@400/pci@2/pci@0/pci@e/scsi@0/iport@4
::::::::::::::
mpathadm_show_initiator-port_5080020001025ebc.out
::::::::::::::
Initiator Port: 5080020001025ebc
  Transport Type: unknown
  OS Device File: /devices/pci@400/pci@2/pci@0/pci@e/scsi@0/iport@8
::::::::::::::
mpathadm_show_initiator-port_5080020001025ebd.out
::::::::::::::
Initiator Port: 5080020001025ebd
  Transport Type: unknown
  OS Device File: /devices/pci@400/pci@2/pci@0/pci@e/scsi@0/iport@10
::::::::::::::
mpathadm_show_initiator-port_5080020001025ebe.out
::::::::::::::
Initiator Port: 5080020001025ebe
  Transport Type: unknown
  OS Device File: /devices/pci@400/pci@2/pci@0/pci@e/scsi@0/iport@20

 

NO errors reported by the disks, from iostat :


bash-3.2$ more iostat-iE.out
sd4 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: AMI Product: Virtual CDROM Revision: 1.00 Device Id:
Size: 0.00GB
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 2 Predictive Failure Analysis: 0
sd5 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: HITACHI Product: H109030SESUN300G Revision: A606 Device Id: id1,sd@n5000cca043ab32fc
Size: 300.00GB
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd6 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: HITACHI Product: H109030SESUN300G Revision: A606 Device Id: id1,sd@n5000cca04355c204
Size: 300.00GB
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd7 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: HITACHI Product: H109060SESUN600G Revision: A606 Device Id: id1,sd@n5000cca043a48b98
Size: 600.13GB
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd8 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: HITACHI Product: H109060SESUN600G Revision: A606 Device Id: id1,sd@n5000cca043a49e74
Size: 600.13GB
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd9 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: HITACHI Product: H109060SESUN600G Revision: A606 Device Id: id1,sd@n5000cca043a4b5b8
Size: 600.13GB
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
sd10 Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: HITACHI Product: H109060SESUN600G Revision: A606 Device Id: id1,sd@n5000cca043a3183c
Size: 600.13GB
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0



The only issue observed is this isolated mpt_sas error, with no other errors or explanation , warning error appears every 53 or 57 minutes:

Apr 30 20:25:34 server1 scsi: [ID 107833 kern.warning] WARNING: /pci@400/pci@2/pci@0/pci@8/LSI,sas@0 (mpt_sas0):
Apr 30 20:25:34 server1 failed to copy out reply data
Apr 30 21:17:10 server1 scsi: [ID 107833 kern.warning] WARNING: /pci@400/pci@2/pci@0/pci@8/LSI,sas@0 (mpt_sas0):
Apr 30 21:17:10 server1 failed to copy out reply data
Apr 30 22:13:50 server1 scsi: [ID 107833 kern.warning] WARNING: /pci@400/pci@2/pci@0/pci@8/LSI,sas@0 (mpt_sas0):
Apr 30 22:13:50 server1 failed to copy out reply data
Apr 30 23:10:21 server1 scsi: [ID 107833 kern.warning] WARNING: /pci@400/pci@2/pci@0/pci@8/LSI,sas@0 (mpt_sas0):
Apr 30 23:10:21 server1 failed to copy out reply data
May 1 00:06:55 server1 scsi: [ID 107833 kern.warning] WARNING: /pci@400/pci@2/pci@0/pci@8/LSI,sas@0 (mpt_sas0):
May 1 00:06:55 server1 failed to copy out reply data
May 1 04:44:46 server1 scsi: [ID 107833 kern.warning] WARNING: /pci@400/pci@2/pci@0/pci@8/LSI,sas@0 (mpt_sas0):
May 1 04:44:46 server1 failed to copy out reply data
May 1 05:41:23 server1 scsi: [ID 107833 kern.warning] WARNING: /pci@400/pci@2/pci@0/pci@8/LSI,sas@0 (mpt_sas0):
May 1 05:41:23 server1 failed to copy out reply data
May 1 07:34:39 server1 scsi: [ID 107833 kern.warning] WARNING: /pci@400/pci@2/pci@0/pci@8/LSI,sas@0 (mpt_sas0):
May 1 07:34:39 server1 failed to copy out reply data
May 1 08:31:17 server1 scsi: [ID 107833 kern.warning] WARNING: /pci@400/pci@2/pci@0/pci@8/LSI,sas@0 (mpt_sas0):
May 1 08:31:17 server1 failed to copy out reply data

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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