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SDP2 (2.1.1) - Configured Tape Libraries Not Creating Automatic Service Requests (ASR) (Doc ID 1903210.1)

Last updated on JUNE 18, 2018

Applies to:

Sun StorageTek SL8500 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek SL3000 Modular Library System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

VOP 2.1.1
Virtual Operator Panel

Symptoms

There is an issue that can arise where a specific action can inadvertently delete a necessary configuration file. 

In VOP 2.1.1, the action of saving the domain.vop configuration file deletes the snmpConfigFile.txt file. 

This file is necessary to be able to process traps and create service requests for each configured library.

(This issue only exists on 2.1.1)

Changes

Saving the domain configuration file in the VOP 2.1.1 GUI.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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