Acme Packet: Oracle Communications Session Delivery Manager - SERVICE_FAILURE errors (Doc ID 1911868.1)

Last updated on MARCH 20, 2017

Applies to:

Oracle Communications Session Delivery Manager - Version 7.x and later
Information in this document applies to any platform.

Symptoms

Error messages when trying to start NNC that look similar to this:

Exception thrown in checkCoreServices(). Reason: SERVICE_FAILURE:  Core Service [ DEDService ] failed to start: SERVICE_FAILURE: Unable to start service [ DEDService ] Reason: Exception in DEDService.startService(). Reason: DEDSManager.getInstance() : Exception thrown. Reason : Exception in DEDSManager.init(). Reason: SERVICE_FAILURE:  MOM broker : ActiveMQ failed to start   


Triggering server shutdown...

Changes

Permissions or package updates

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms