Acme Packet: Oracle Communications Session Delivery Manager - SERVICE_FAILURE errors

(Doc ID 1911868.1)

Last updated on MARCH 20, 2017

Applies to:

Oracle Communications Session Delivery Manager - Version 7.x and later
Information in this document applies to any platform.


Error messages when trying to start NNC that look similar to this:

Exception thrown in checkCoreServices(). Reason: SERVICE_FAILURE:  Core Service [ DEDService ] failed to start: SERVICE_FAILURE: Unable to start service [ DEDService ] Reason: Exception in DEDService.startService(). Reason: DEDSManager.getInstance() : Exception thrown. Reason : Exception in DEDSManager.init(). Reason: SERVICE_FAILURE:  MOM broker : ActiveMQ failed to start   

Triggering server shutdown...


Permissions or package updates


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