Attempts to Authenticate with Sun Ray Administration Console result in Error: "Unable to connect to the Sun Ray data store" after Update
(Doc ID 1917662.1)
Last updated on JULY 05, 2023
Applies to:
Sun Ray Software - Version SRS 5.2.5 to SRS 5.4.4 [Release 5.0]Information in this document applies to any platform.
Symptoms
The Sun Ray Administrator may find that the Sun Ray Administration Console (AC) is failing with the message, "Unable to connect to the Sun Ray data store" while Sun Ray Client users may report On-Screen Display (OSD) Icon 27B.
Please verify /var/opt/SUNWut/log/messages log and verify if there's following kind of message:
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |