SL150 - Library Reports LTO6 Drives Are Running Too Hot (Doc ID 1919687.1)

Last updated on MAY 19, 2017

Applies to:

HP LTO6 Tape Drive - Version All Versions and later
StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

The drive was replaced after customer checked the airflow is not blocked to the drive. Still having the same issue!
The customer rebooted the library and it cleared the issue.

Symptoms

SL150 keeps claiming LTO6 drive runs too hot.

LTO-6hh FC: Drive indicating Maximum/Minimum temperature of 255

Following is taken from the Service Bundle:

S.OdsDriveEnclosure.;
1.ComponentStatus=Unknown
1.DriveFan=false
1.FanStatus=Unknown
1.FanSpeed=10980 <-----No Problem here!
1.FanWarnThreshold=4500
1.FanErrorThreshold=3000

S.OdsDriveInfo.;
1.VendorID=""
1.HpProductID=""
1.RevisionLevel=""
1.SerialNumber=""
1.FirmwareVersion=""
1.InterfaceType=""
1.LTOGeneration=""
1.AutoLoad=false
1.AutoEject=true
1.AutoThread=true
1.PacketSequence=false
1.UpgradeProtect=false
1.CleanProtect=false
1.TransportType=255
1.TransportDomain=255
1.InterfaceTypeAci=FiberChannel
1.LTOGenerationAci=6
1.Library=0
1.Module=1
1.Row=1
1.Column=11
1.IPAddress="10.0.0.1"

S.OdsDriveStatus.;
1.Exists=true
1.Available=false
1.Position=1
1.ElementAddress=500
1.LibraryModeEnabled=true
1.NeedsCleaning=false
1.CleaningInProgress=false
1.CleanExpired=false
1.SpecificCleanCart=false
1.WriteProtected=false
1.DriveError=false
1.MediaError=false
1.State=Inoperative
1.CompressionEnabled=false
1.PreventMediaRemoval=false
1.CartridgeLoadState=Unknown
1.CartridgeReadyForAccess=false
1.CartridgeReadyToEject=false
1.CartridgePresentFlag=false
1.ReadyLoad=false
1.CartridgeType=0
1.Beacon=false
1.HealthState=Problems
1.HealthReasonCode=9023
1.HealthReason="Drive temperature sensor has reached the shutdown level"
1.RobotAvailable=false
1.PrevState=Empty
1.PartitionNum=0
1.Temperature=255
<----- Problem is here!
1.TempWarnThreshold=60
1.TempErrorThreshold=70
1.OverTemp=false
1.Encrypting=false

Cause

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