STA T10KD Drive Hangs During Media Validation

(Doc ID 1921864.1)

Last updated on AUGUST 29, 2014

Applies to:

StorageTek Tape Analytics - Version 1.0.1 to 2.0.1 [Release 1.0 to 2.0]
Information in this document applies to any platform.

Symptoms

Customer reports that STA 2.0 requests a tape to be mounted for validation and leaves it mounted even though the information has been gathered. The tape media is then considered to be a stuck tape.

Changes

Upgrade STA to version 2.0  and SL8500 firmware upgrade to 8.3.5 

Cause

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