SL500 - Console Software V6.0 Not Showing Drive Reports (Doc ID 1942509.1)

Last updated on JUNE 29, 2017

Applies to:

Sun StorageTek SL500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

SL500 Console Software V6.0 not showing drive reports.

Using Oracle StorageTek Library Console (SLC) version 6.0, on Windows 7 Professional Service Pack 1.  When going to Tools -> Reports and look at the "Media Drive Events" report, get a "Open Report File Failed".   SL500 is at v1483 firmware. 

SLC 5.80 fails in same way. SLC 4.40 works fine.

The only version that I have that still works is version FRS_4.40 (2.71.00). I have that version running on a windows 7 VM and it works fine. I tried version 5.80 and got the same error and version 6.00.

Cause

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