SL150 - Unable To Unlock The Magazine Nor Open The Mail Slot (Doc ID 1942513.1)

Last updated on MAY 19, 2017

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

Unable to open the mailslot with SCSI Prevented "Yes"
Here is mailslot properties:
Mailslot Configuration: Expanded Mailslot (19 slots)
State: Closed
SCSI Prevented: Yes
Mailslot Positions - Occupied: 4
Empty: 15
Total: 19
Model Number: SL150

Here is the current installed firmware version:
Firmware Version: 2.25
Firmware Build Number: 0225 (1.45.00)

Symptoms

Unable to unlock the magazine nor open the mail slot, option "grayed out" from library console.

Cause

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