FS System: How to Disable Call-Home to Prevent Automatic Service Request (ASR) Generation in the FS1-2 System
(Doc ID 1942676.1)
Last updated on NOVEMBER 25, 2020
Applies to:Oracle FS1-2 Flash Storage System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.
For the FS1-2, the Automatic Service Request (ASR) capability is based on the Call-Home function to transport the periodic or event-generated logs, which then generate the Service Request in My Oracle Support (MOS). When performing maintenance or upgrades to the FS1-2, an administrator account should temporarily disable the Call-Home function to prevent the event-generated logs from creating additional MOS Service Requests. Disabling Call-Home at the FS1-2 System Manager GUI is a faster alternative to disabling ASR generation in MOS.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document