Packet Inspector Data Stopped in the Past - no Current Data Available - but on the Packet Inspector Probe Data is Captured (Doc ID 1945476.1)

Last updated on AUGUST 21, 2023

Applies to:

Oracle Communications Session Monitor - Version 3.3.x and later
Information in this document applies to any platform.

Packet Inspector shows no current data and the graph for the available data shows a time span which stopped some time ago.

At the same time it is visible in the Signaling Protocols page of PSA of the packet inspector probe that there are currently data captured.

One or multiple changes have been done recently:

A different machine was used as packet inspector probe in the past - this machine is still connected with the ME
There are multiple packet inspector probes connected to the ME, one of them captured data in the past, but not currently

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.