Packet Inspector Data Stopped in the Past - no Current Data Available - but on the Packet Inspector Probe Data is Captured

(Doc ID 1945476.1)

Last updated on SEPTEMBER 07, 2015

Applies to:

Oracle Communications Session Monitor - Version 3.x and later
Information in this document applies to any platform.

Symptoms

Packet Inspector shows no current data and the graph for the available data shows a time span which stopped some time ago.

At the same time it is visible in the Signaling Protocols page of PSA of the packet inspector probe that there are currently data captured.

Changes

One or multiple changes have been done recently:

Cause

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