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First 15 Minutes, Solaris 11 CUPS Printing Troubleshooting (Doc ID 1946481.1)

Last updated on JUNE 13, 2023

Applies to:

Solaris Operating System - Version 11.0 and later
Information in this document applies to any platform.

Purpose

This document attempts to help both customers and engineers to quickly find and resolve Solaris 11 CUPS printing problems
and ensure the proper data is collected to diagnose the issue.

IMPORTANT - See Doc ID 2664326.1 for updated information about changes to printing software in Solaris 11.4 SRU 21 and higher.

Scope

Beginners document for anyone dealing with Solaris 11 CUPS printing issues.  

Details

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In this Document
Purpose
Scope
Details
 
Questions to be answered before starting analysis
 Information Gathering
 - collect Explorer of the system
 - provide output of 'lpstat' and 'lpoptions'
 - consider to enable debug logging
 Solaris 11 CUPS packages
 Configuration of CUPS printer
 - installation/configuration via commandline (lpadmin)
 - consider to use web-gui to install/configure a printer
 - consider to use the GUI tool 'system-config-printer' to install/configure a printer
 - consider to check the MOS document 2169414.1 for issues with Solaris 10 to Solaris 11 CUPS Migration
 References to Admin Guides
References

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