Procedure for Copying the USB Image to a USB Flash Drive, When DVD drive is not Responsive (Doc ID 1962419.1)

Last updated on FEBRUARY 01, 2017

Applies to:

Oracle Communications EAGLE (Software) - Version EPAP 14.0 and later
Oracle Communications Performance Intelligence Center (PIC) Software - Version 10.2.0 to 10.2.0 [Release 10.0]
Information in this document applies to any platform.

Goal

Copying the USB Image to a USB Flash Drive, When DVD drive is not Responsive.

During an activity on an EPAP, TPD media validation, the DVD was not getting detected for both EPAPS. The issue has been observed for a long time back.

Additional Observations: While checking BIOS for A server first boot device was "Intel(R)RMM2 VDrive 1"; in CDROM order menu also i could see only 4 (instead of 5) options that to of Intel(R)RMM2 VDrive 1.

Powered off and removed the CD drive from the EPAP and Inserted it back, still the problem did not resolve.

Solution

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