Exalytics Patchset (PS) 5 Image Update Script Fails With Error: "Failed to install new rpms /opt/exalytics/update/ps3tops4.d/70install_exalytics-deps.sh failed; return code: 1" (Doc ID 1990668.1)

Last updated on MARCH 19, 2015

Applies to:

Oracle Exalytics Software - Version 1.0.0.5.0 and later
Exalytics In-Memory Machine X3-4 - Version All Versions and later
Exalytics In-Memory Machine X2-4 - Version All Versions and later
Information in this document applies to any platform.

Symptoms

You are trying to upgrade an Exalytics server from Patchset 3 -> Patchset 4 and finally Patchset 5.  When trying to update the image file, via command "./update_bm_1.0.0.6_to_1.0.0.7.sh file:///mnt/exalyticsPS5/Server", it fails with an error:

# cd /opt/exalytics/bin
# ./update_bm_1.0.0.6_to_1.0.0.7.sh file:///mnt/exalyticsPS5/Server
It has come up with the following messages:
ERROR: Failed to install new rpms
/opt/exalytics/update/ps3tops4.d/70install_exalytics-deps.sh failed; return
code: 1
Running script: /opt/exalytics/update/ps3tops4.d/72fix_megacli_libsysfs.sh
...
/opt/exalytics/update/ps3tops4.d/72fix_megacli_libsysfs.sh completed OK
Failed to run scripts

  

Additional errors are in the update log:

 

Cause

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