Unable To Open Reporting Studio From E5MS GUI Tools Menu (Doc ID 1991698.1)

Last updated on FEBRUARY 15, 2017

Applies to:

Oracle Communications EAGLE (Hardware) - Version E5-MS 45.0 to EAGLE 46.0 [Release E5-MS 45.0 to EAGLE 46.0]
Tekelec

Goal

Unable to open reporting studio from GUI tools -> reporting studio menu.
When link is clicked E5-MS tries to open browser with the following link:

https://<E5MSServerIP>:9090/servlets/ReportingProxy?uname=username&url=http://<E5MSServerIP>:9000/remote&tkn=ermolXYzdCzcPqA3Z4B0

So, browser responds "Page can't be found" due to incorrect port number in the link.

Solution

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