Suppress-reinvite Not Suppressing Re-INVITEs (Doc ID 1994020.1)

Last updated on APRIL 24, 2017

Applies to:

Acme Packet 4500 - Version S-Cx6.3.0 and later
Acme Packet 3820 - Version S-Cx6.3.0 and later
Acme Packet 6300 - Version S-Cz7.1.2 and later
Acme Packet 6100 - Version S-Cz7.1.2 and later
Information in this document applies to any platform.

Goal

Customer wants to suppress re-INVITE from IVR on core side of the network and allow the SBC to respond locally and not forward this re-INVITE.  The fact that the first re-INVITE is forwarded by the SBC surprises some customers.  This document details why this first re-INVITE is forwarded by the SBC.

Solution

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