SL3000/SL8500 - Event ID_1107 Preceded by Event ID_3955 With RC_6441 (Doc ID 2000589.1)

Last updated on APRIL 25, 2017

Applies to:

Sun StorageTek SL3000 Modular Library System - Version All Versions and later
Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

If event 1107 is preceded by 3955 with result code_6441, it is likely the library control software or the Host application did not successfully send the expected rewind unload command to the drive. The library will fail the dismount request if the tape is found in a loaded state.

Example:

Note: No media error or unitcheck is reported in the 3955 event.

 2015-03-18T05:13:15.921      error     1.3.2.1.4          3955    "Error from device Code: 601 - Drive is loaded", Data=<response sequence="10110744" final="true"><command>rewindUnload</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>6441</resultCode><resultText><!|CDATA|drive 1,3,2,1,4: rewindUnload FAILED - drive is loaded (cartLabel = , driveType = IbmUltrium4, driveFirmware = C7QH)||></resultText><operationalState>601</operationalState></resultStatus><needsCleaning>false</needsCleaning><recordingFormat>0</recordingFormat><encryptionStatus>0</encryptionStatus><volSafeIndicator>0</volSafeIndicator><driveError>0</driveError><mediaError>0</mediaError><mirOutOfSync>0</mirOutOfSync><cartMaintenanceRequired>0</cartMaintenanceRequired><faultSymptomCode></faultSymptomCode><driveLifePercent>0</driveLifePercent><cartridgeWarrantyPercent>0</cartridgeWarrantyPercent><cartridgeLifePercent>0</cartridgeLifePercent><driveLoadLimit>0</driveLoadLimit>            , drive           Rc:6441                  move           root      hli0  11879610

2015-03-18T05:13:16.019      error     1.3.2.1.4          1107    "Drive not unloaded for fetch - on rewindUnload", hliLsm=2                                         move           root      hli0  11879610

Cause

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