SL3000/SL8500 - Event ID_1107 Preceded by Event ID_3955 With RC_6441
(Doc ID 2000589.1)
Last updated on JULY 25, 2022
Applies to:
Sun StorageTek SL3000 Modular Library System - Version All Versions and laterSun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.
Symptoms
If event 1107 is preceded by 3955 with result code_6441, it is likely the library control software or the Host application did not successfully send the expected rewind unload command to the drive. The library will fail the dismount request if the tape is found in a loaded state.
Example:
Note: No media error or unitcheck is reported in the 3955 event.
2015-03-18T05:13:15.921 error 1.3.2.1.4 3955 "Error from device Code: 601 - Drive is loaded", Data=<response sequence="10110744" final="true"><command>rewindUnload</command><result identifier="1"><resultStatus><resultSeverity>error</resultSeverity><resultCode>6441</resultCode><resultText><!|CDATA|drive 1,3,2,1,4: rewindUnload FAILED - drive is loaded (cartLabel = , driveType = IbmUltrium4, driveFirmware = C7QH)||></resultText><operationalState>601</operationalState></resultStatus><needsCleaning>false</needsCleaning><recordingFormat>0</recordingFormat><encryptionStatus>0</encryptionStatus><volSafeIndicator>0</volSafeIndicator><driveError>0</driveError><mediaError>0</mediaError><mirOutOfSync>0</mirOutOfSync><cartMaintenanceRequired>0</cartMaintenanceRequired><faultSymptomCode></faultSymptomCode><driveLifePercent>0</driveLifePercent><cartridgeWarrantyPercent>0</cartridgeWarrantyPercent><cartridgeLifePercent>0</cartridgeLifePercent><driveLoadLimit>0</driveLoadLimit> , drive Rc:6441 move root hli0 11879610
2015-03-18T05:13:16.019 error 1.3.2.1.4 1107 "Drive not unloaded for fetch - on rewindUnload", hliLsm=2 move root hli0 11879610
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |