On Server Ex01db Cell Ex01cell19 Offline (Doc ID 2002243.1)

Last updated on MAY 04, 2015

Applies to:

Exadata Database Machine X2-2 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal


From show faulty :
-> show faulty
Target | Property | Value
-------------------+-----------------------+-----------------------------------
/SP/faultmgmt/0 | fru | /SYS/MB
/SP/faultmgmt/0/ | class | fault.chassis.domain.boot.power-of << faults/0 | | f-unexpected
/SP/faultmgmt/0/ | sunw-msg-id | SPX86A-8000-8G
 faults/0 | |



from SEL (Sysetm Event Logs) we can also see the same message :
116 Fri Mar 27 02:16:21 2015 Fault Fault critical
  Fault detected at time = Fri Mar 27 02:16:21 2015. The suspect
  component: /SYS/MB has fault.chassis.domain.boot.power-off-unexpected
  with probability=100. Refer to
  http://support.oracle.com/msg/SPX86A-8000-8G for details.



===>> fault.chassis.domain.boot.power-off-unexpected
Description

Message ID: SPX86A-8000-8G indicates that the ILOM fault manager has applied diagnosis to error reports
received and determined a malfunctioning component has been detected by the Complex Programmable Logic Device (CPLD).

System power is not available due to a malfunctioning component.

Automated Response

The chassis wide service-required LED is illuminated.

Impact

The system is unable to power-on.


---------------



C) Please follow the Below Action Plan :
---> The first action to perform is to clear this error (the Host should restart)


1.) Connect to ilom by ssh (ssh@ilom_ip_address)
enter user and password

2.) clear the fault
-> set /SYS/MB clear_fault_action=true
Are you sure you want to clear /SYS/MB (y/n)? y
Set 'clear_fault_action' to 'true'

3,) Start the system from ilom
-> start /SYS

4.) confirm the host is restarting

Solution

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