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E5MS: E5MS Script Scheduler Not Running (Doc ID 2002734.1)

Last updated on JULY 21, 2023

Applies to:

Oracle Communications EAGLE (Hardware) - Version E5-MS 45.0 to E5-MS 46.0 [Release E5-MS 45.0 to E5-MS 46.0]


E5MS Script Scheduler is not working.

Provide instructions on how to accomplish the goal.

Cause of issue:

The issue occurs when a script file is placed directly under the user directory outside any category.
The scripts created from E5-MS Script Management GUI are always stored in a category under the user directory. So, the GUI does not permit placing a script file directly under the user directory.
Thus the scenario mentioned in the bug is possible only if a system user manually creates/copies a script file in a user directory by logging into the system.
E5MS does not expect a script file in a user directory without any category and hence the error.


Step 1:

Here you can see three categories i.e. Test, cron and default. Create all the scripts under these directories only

Step 2:
Delete any blank file/script file that is outside these.

Step 3:
Restart the client

Permanent Fix:

Fix is in E5MS 46.0.1
No such script file (placed openly in user directory without a category) will be taken into account while scanning the user directory for script files.
If such a script file is found on the file system, it will be ignored. This way only the valid script files (those created through E5MS GUI or if created/copied manually, then placed in appropriate location in a category) will be shown on the E5MS GUI.


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In this Document
Provide instructions on how to accomplish the goal.

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