SL150 - Getting Message "Timed Out Waiting for the Operation to Complete" While Trying to Open Mailslot

(Doc ID 2004741.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Customer rebooted the Library,but not able to unlock the mailslot.

Symptoms

Customer observing the below error message while trying to open the mail slot.

"Timed out waiting for the operation to complete" on Web BUI
"ERROR:Timed out waiting for the operation to complete" on the Library Operator Panel.

 

Cause

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