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HSM/SAM-QFS - After Linux OS upgrade, QFS mount fails with "FATAL: MODULE SUNWQFS NOT FOUND error. (Doc ID 2021312.1)

Last updated on JUNE 12, 2018

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 5.0 to 6.0 [Release 5.0 to 6.0]
Information in this document applies to any platform.

Symptoms

The customer updated their Red Hat Linux Server (QFS client) from 2.6.32-431.e16.x86_64 (RHEL 6.5 kernel) to 2.6.32-504.1.3.e16.x86_64 (RHEL 6.6 kernel).
 
The running version of SAMFS is SAMQFS 5.4.6

After the Linux update, the QFS filesystem can no longer be mounted.

Here is the output from the boot.log:

 Remounting root filesystem in read-write mode: [ OK ]
 Mounting local filesystems: FATAL: Module SUNWqfs not found.
 Failed to load SUNWqfs modules.
 mount -t samfs: Configuring file system
 FATAL: Module SUNWqfs not found.
 Failed to load SUNWqfs modules.
 sam-fsd: GetFsStatus failed.: No such file or directory [FAILED]
<editted>

 Starting system logger: sam-fsd[5458]: Fatal error - GetFsStatus failed.: No such file or directory
 sam-fsd[5458]: Run /usr/lib/fs/samfs/sam-fsd for details.
 sam-fsd[5458]: You must run 'samd config' after the problem has been corrected.
  [ OK ]


 
The system messages file shows a kernel taint error:

Jan 30 16:45:25 hostname kernel: SUNWqfs: module license 'Oracle' taints kernel.
Jan 30 16:45:25 hostname kernel: Disabling lock debugging due to kernel taint
Jan 30 16:45:25 hostname kernel: IPv6: Loaded, but administratively disabled, reboot required to enable
Jan 30 16:45:25 hostname kernel: ixgbe 0000:01:00.0: registered PHC device on em1
Jan 30 16:45:25 hostname kernel: ------------[ cut here ]------------
Jan 30 16:45:25 hostname kernel: WARNING: at mm/page_alloc.c:1362 get_page_from_freelist+0x85a/0x870() (Tainted:P --------------- )
Jan 30 16:45:25 hostname kernel: Hardware name: PowerEdge R720
Jan 30 16:45:25 hostname kernel: Modules linked in: ipv6 SUNWqfs(P)(U) SUNWqfs_ki(U) SUNWqfs_open(U) uinput micro
code iTCO_wdt iTCO_vendor_support dcdbas ipmi_devintf power_meter ses enclosure sg shpchp igb i2c_algo_bit i2c_core ix
gbe dca ptp pps_core mdio lpc_ich mfd_core ext4 jbd2 mbcache sr_mod cdrom sd_mod crc_t10dif qla2xxx scsi_transport_fc
scsi_tgt ahci wmi megaraid_sas dm_mirror dm_region_hash dm_log dm_mod [last unloaded: scsi_wait_scan]
Jan 30 16:45:25 hostname kernel: Pid: 5459, comm: sam-fsd Tainted: P --------------- 2.6.32-431.el6.
x86_64 #1
Jan 30 16:45:25 hostname kernel: Call Trace:
Jan 30 16:45:25 hostname kernel: [] ? warn_slowpath_common+0x87/0xc0
Jan 30 16:45:25 hostname kernel: [] ? warn_slowpath_null+0x1a/0x20
Jan 30 16:45:25 hostname kernel: [] ? get_page_from_freelist+0x85a/0x870
Jan 30 16:45:25 hostname kernel: [] ? read_tsc+0x9/0x20
Jan 30 16:45:25 hostname kernel: [] ? __alloc_pages_nodemask+0x113/0x8d0
Jan 30 16:45:25 hostname kernel: [] ? mark_page_accessed+0x41/0x50
Jan 30 16:45:25 hostname kernel: [] ? __find_get_block+0xa9/0x200

 

Changes

Upgraded the OS to Linux 6.6.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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