EM (Enterprise Manager) Discovery of Exalytics Fails with Error: "Could not discover ILOM.

(Doc ID 2053919.1)

Last updated on MARCH 17, 2017

Applies to:

Oracle Exalytics Software - Version 1.0.0.5.0 and later
Information in this document applies to any platform.

Symptoms

While trying to discover an Exalytics server after following the standard Enterprise Manager Cloud Control Managing Oracle Exalytics In-Memory Machine with Oracle Enterprise Manager documentation, The discover Exalytics System: Step 2 failed with the below error. However it is possible to login into ILOM using the provided address and credentials.


ERROR
Error: Could not discover ILOM.
Reason: Encountered an error while connecting to ILOM. The specified ILOM IP address or host name is incorrect. Enter a valid IP address or host name, and try again.


emagent_perl.trc log shows the following:
exalyticsDiscovery.pl: Tue Sep 8 15:39:58 2015: DEBUG: which ipmitool: return status:0
exalyticsDiscovery.pl: Tue Sep 8 15:39:58 2015: DEBUG: Found IPMItool
exalyticsDiscovery.pl: Tue Sep 8 15:39:59 2015: DEBUG: ERROR in pinging ILOM.

The ILOM shows the "ERROR in pinging ILOM".

Cause

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