HP LTO4 - SAS HH Tape Drive is Not Detecting, Error "Transport Rejected" (Doc ID 2068538.1)

Last updated on DECEMBER 02, 2016

Applies to:

HP LTO4 Tape Drive - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

HP LTO4 Tape drive is not detecting

rmt/1 Soft Errors: 0 Hard Errors: 16 Transport Errors: 13
Vendor: HP Product: Ultrium 4-SCSI Revision: U52D Serial No:

bash-3.2# iostat -en
---- errors ---
s/w h/w trn tot device
0 0 0 0 c0t5000CCA01289E571d0
0 0 0 0 c0t5000CCA01289C2A5d0
0 0 0 0 c0t5000CCA0128C5059d0
0 0 0 0 c0t5000CCA01295D209d0
0 0 0 0 c0t5000CCA0128B7409d0
0 0 0 0 c0t5000CCA01292B45Dd0
0 0 0 0 c0t5000CCA0128BB2ADd0
0 0 0 0 c0t5000CCA0128BD40Dd0
0 6 0 6 c4t0d0
0 6 0 6 c5t0d0
0 16 13 29 rmt/1

bash-3.2# mt -f /dev/rmt/1 status
/dev/rmt/1: no tape loaded or drive offline

Sep 28 22:59:33 LGLKSDP18b genunix: [ID 408114 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1) offline
Sep 28 22:59:41 LGLKSDP18b scsi: [ID 243001 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0 (mpt_sas3):
Sep 28 22:59:41 LGLKSDP18b mptsas_access_config_page: IOCStatus=0x22 IOCLogInfo=0x30030116
Sep 28 22:59:41 LGLKSDP18b scsi: [ID 583861 kern.info] st1 at mpt_sas5: unit-address w500110a0015486a0,0: w500110a0015486a0,0
Sep 28 22:59:41 LGLKSDP18b genunix: [ID 936769 kern.info] st1 is /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0
Sep 28 23:01:21 LGLKSDP18b scsi: [ID 365881 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1):
Sep 28 23:01:21 LGLKSDP18b <HP Ultrium LTO 4>
Sep 28 23:01:21 LGLKSDP18b genunix: [ID 408114 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1) online

bash-3.2# cfgadm -al | grep -i rmt
c7::rmt/1 tape connected configured unknown

Multiple Transport errors observed :

rmt/1 Soft Errors: 0 Hard Errors: 22 Transport Errors: 13
Vendor: HP Product: Ultrium 4-SCSI Revision: U52D Serial No:

c7::rmt/1 connected configured unknown HP Ultrium 4-SCSI
unavailable tape n /devices/pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8:scsi::rmt/1

Sep 28 22:47:43 LGLKSDP18b scsi: [ID 243001 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1):
Sep 28 22:47:43 LGLKSDP18b st_tape_init: Error on READ BLOCK LIMITS, errno = 5 un_rsvd_status = 0x5
Sep 28 22:47:43 LGLKSDP18b scsi: [ID 243001 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1):
Sep 28 22:47:43 LGLKSDP18b Disabling large transfers
Sep 28 22:47:43 LGLKSDP18b scsi: [ID 107833 kern.warning] WARNING: /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1):
Sep 28 22:47:43 LGLKSDP18b transport rejected
Sep 28 22:47:43 LGLKSDP18b scsi: [ID 107833 kern.warning] WARNING: /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1):
Sep 28 22:47:43 LGLKSDP18b transport rejected
Sep 28 22:47:43 LGLKSDP18b scsi: [ID 107833 kern.warning] WARNING: /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1):
Sep 28 22:47:43 LGLKSDP18b transport rejected
Sep 28 22:48:14 LGLKSDP18b scsi: [ID 107833 kern.warning] WARNING: /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1):
Sep 28 22:48:14 LGLKSDP18b transport rejected
Sep 28 22:48:14 LGLKSDP18b scsi: [ID 107833 kern.warning] WARNING: /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1):
Sep 28 22:48:14 LGLKSDP18b transport rejected
Sep 28 22:48:14 LGLKSDP18b scsi: [ID 107833 kern.warning] WARNING: /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1):
Sep 28 22:48:14 LGLKSDP18b transport rejected
Sep 28 22:48:14 LGLKSDP18b scsi: [ID 107833 kern.warning] WARNING: /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1):
Sep 28 22:48:14 LGLKSDP18b transport rejected
Sep 28 22:48:25 LGLKSDP18b scsi: [ID 243001 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0 (mpt_sas3):
Sep 28 22:48:25 LGLKSDP18b mptsas_access_config_page: IOCStatus=0x22 IOCLogInfo=0x30030116
Sep 28 22:59:30 LGLKSDP18b scsi: [ID 243001 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0 (mpt_sas3):
Sep 28 22:59:30 LGLKSDP18b mptsas_handle_event_sync: IOCLogInfo=0x31170000
Sep 28 22:59:30 LGLKSDP18b scsi: [ID 243001 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0 (mpt_sas3):
Sep 28 22:59:30 LGLKSDP18b mptsas_handle_event: IOCLogInfo=0x31170000
Sep 28 22:59:33 LGLKSDP18b genunix: [ID 408114 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1) offline
Sep 28 22:59:41 LGLKSDP18b scsi: [ID 243001 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0 (mpt_sas3):
Sep 28 22:59:41 LGLKSDP18b mptsas_access_config_page: IOCStatus=0x22 IOCLogInfo=0x30030116
Sep 28 22:59:41 LGLKSDP18b scsi: [ID 583861 kern.info] st1 at mpt_sas5: unit-address w500110a0015486a0,0: w500110a0015486a0,0
Sep 28 22:59:41 LGLKSDP18b genunix: [ID 936769 kern.info] st1 is /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0
Sep 28 23:01:21 LGLKSDP18b scsi: [ID 365881 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1):
Sep 28 23:01:21 LGLKSDP18b
Sep 28 23:01:21 LGLKSDP18b genunix: [ID 408114 kern.info] /pci@0,0/pci8086,340e@7/pci111d,806e@0/pci111d,806e@2/pci1000,30b0@0/iport@8/tape@w500110a0015486a0,0 (st1) online
Sep 28 23:08:46 LGLKSDP18b explorer: [ID 702911 daemon.notice] Explorer started
 

Cause

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