SL150 - New Tape Drive Problem, 9032,DRIVE_OVERTEMP_ERROR (Doc ID 2068938.1)

Last updated on MAY 19, 2017

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

We received a new tape drive for our stk sl150 library last week and we have had two tape write errors since the install. Last Friday night our tsm backup system received this message although the sl150 interface has not reported any error. The tape 3043 is still in the drive. Could the drive firmware be a problem.
The drive firmware for that drive is at 258S? The other two drives are at 22GS.

Symptoms

ANR8337I LTO volume 003043 mounted in drive DRIVE03 (mt6.0.0.9). (SESSION: 1433, PROCESS: 37)
2015-10-16, 19:48:56 ANR8302E I/O error on drive DRIVE03 (mt6.0.0.9) with volume 003043 (OP=WRITE, Error Number=1167, CC=0, rc = 1, KEY= FF, ASC=FF, ASCQ= FF, SENSE=**NONE**, Description=An undetermined error has occurred). Refer to the Tivoli Storage Manager documentation on I/O error code descriptions. (SESSION: 1433, PROCESS: 37)
2015-10-16, 19:48:56 ANR8302E I/O error on drive DRIVE03 (mt6.0.0.9) with volume 003043 (OP=OFFL, Error Number=1167, CC=0, rc = 1, KEY= FF, ASC=FF, ASCQ= FF, SENSE=**NONE**, Description=An undetermined error has occurred). Refer to the Tivoli Storage Manager documentation on I/O error code descriptions. (SESSION: 1433, PROCESS: 37)
2015-10-16, 19:48:56 ANR8469E Dismount of LTO volume 003043 from drive DRIVE03 (mt6.0.0.9) in library LB5.1.0.9 failed. (SESSION: 1433, PROCESS: 37)
2015-10-16, 19:49:44 ANR8848W Drive DRIVE03 of library LB5.1.0.9 is inaccessible; server has begun polling drive. (SESSION: 1433, PROCESS: 37)
2015-10-16, 19:50:15 ANR8471E Server no longer polling drive DRIVE03 in library LB5.1.0.9 - path mt6.0.0.9 will be marked off-line. (SESSION: 1433, PROCESS: 37)
2015-10-16, 19:50:15 ANR8873E The path from source TIVOLI to destination DRIVE03 (mt6.0.0.9) is taken offline. (SESSION: 1433, PROCESS: 37)
2015-10-19, 08:54:21 ANR2017I Administrator TSMADMIN issued command: QUERY ACTLOG begindate=10/16/2015 begintime=16:00:00 search=drive03 (SESSION: 4382)

Changes

Recently installed tape drive.

Cause

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