How to Trace the Raw Signaling Traffic between Different Session Monitor Processes for Troubleshooting Purposes
(Doc ID 2078806.1)
Last updated on AUGUST 21, 2023
Applies to:
Oracle Communications Session Monitor - Version 3.3.90 and later Information in this document applies to any platform.
Goal
There might be a situation when some issue is being troubleshooted that a raw traffic trace is required. That is, a trace not from the OCOM GUI (Traces page) but taken for the traffic before it is received by the OCOM processes. One example would be when there is an assumption that specific messages are received correctly by the server but get lost or processes incorrectly until they arrive to the web interface.
Also, in case of multiple Probe setup (and optionally with ME also acting as a Probe) it is advantageous to be able to get a trace at one single point (on the ME) and not separate traces on each of the Probes.
Solution
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!