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Using Logs to Troubleshoot Actions in the Web Interface (Doc ID 2080407.1)

Last updated on NOVEMBER 17, 2023

Applies to:

Oracle Communications Session Monitor - Version 3.1.x and later
Information in this document applies to any platform.


The "vsp-access" logs can be used to troubleshoot problems related to the web-interface. It is used to log details about web interface usage such as:

-what pages are accessed and with which parameters

-how long it takes to access specific pages

The logs will be written in one of the following two locations on the ME:


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In this Document
 Finding and viewing the logs
 If the vsp-access-* file is not being updated
 Tracking IP address
 MEC Setups
 vsp-access-* log is only on MEs
 nginx logs as alternative
 System settings "User Actions Syslog logging facility"
 Use case: how to find out when a specific action was done?
 Example1: when was a KPI created?
 Example2: when was a KPI edited?

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