My Oracle Support Banner

Incidents / Alerts not showing up in the opscenter 12.3.1 BUI (Doc ID 2098648.1)

Last updated on JULY 20, 2023

Applies to:

Enterprise Manager Ops Center - Version 12.3.0 to 12.3.0 [Release 12.0]
Information in this document applies to any platform.

Symptoms

This issue can be seen in a number of different ways:

  1. The Message Center displays "N" critical incidents and "N" warning incidents in the "Unassigned incidents" table.
  2. One or none incidents will be visible the "All unassigned incidents section".
  3. New alerts that come through are not showing in the UI.

Changes

Problem appears after upgrade to 12.3.1 Or fresh install of 12.3.1.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.