Exalytics and Hyperion FR: Account Structure Of Web Reports Do Not Refresh After Migrating to Financial Reporting 11.1.2.4 (Doc ID 2102827.1)

Last updated on FEBRUARY 09, 2016

Applies to:

Hyperion Planning - Version 11.1.2.4.000 and later
Oracle Exalytics Software - Version 1.0.0.5.0 and later
Information in this document applies to any platform.

Symptoms

Migrated Planning Financial Reports (FR) from version 11.1.2.1 to 11.1.2.4 via Life Cycle Management (LCM).
After upgrade, Financial Reporting does not refresh account structure of Web reports.

Steps:

When opening a report on the workspace for the first time and selecting a Cost Center at the page POV the result shown is correct for the accounts selected at the report grid.
But when selection changed to Cost Center at the POV, the values shown do not match with the account structure.
It seems that the structure of the grid is not refreshed.

Cause

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