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Missing Packets and syslog/messages Error "ocsm ccalls: WARNING [ccalls_zmq_subscriber_000] subscriber lost " (Doc ID 2104393.1)

Last updated on OCTOBER 10, 2018

Applies to:

Oracle Communications Session Monitor - Version 3.3.90 to 4.0 [Release 3.0 to 4.0]
Information in this document applies to any platform.

Symptoms

OCSM is missing call information and/or is behind showing calls. In addition, the following messages are seen in the syslog/messages file.

root@ocsm:/var/log# cat syslog | grep WARNING
2015-11-24T09:59:30.468848+03:00 ocsm ccalls: WARNING [ccalls_zmq_subscriber_000] subscriber lost 192495 messages
2015-11-24T10:13:38.431545+03:00 ocsm ccalls: WARNING [ccalls_zmq_subscriber_000] subscriber lost 392159 messages
2015-11-24T10:28:32.010805+03:00 ocsm ccalls: WARNING [ccalls_zmq_subscriber_000] subscriber lost 651262 messages
2015-11-24T10:43:56.522862+03:00 ocsm ccalls: WARNING [ccalls_zmq_subscriber_000] subscriber lost 497670 messages
2015-11-24T10:58:41.205498+03:00 ocsm ccalls: WARNING [ccalls_zmq_subscriber_000] subscriber lost 348392 messages
2015-11-24T11:13:55.975124+03:00 ocsm ccalls: WARNING [ccalls_zmq_subscriber_000] subscriber lost 265287 messages
2015-11-24T11:29:28.387718+03:00 ocsm ccalls: WARNING [ccalls_zmq_subscriber_000] subscriber lost 309874 messages


 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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