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Exalytics OVS Server Unexpectedly Rebooted and Seeing Lots Of Smartd Messages in Log before Reboot (Doc ID 2113987.1)

Last updated on APRIL 01, 2024

Applies to:

Oracle Exalytics Software - Version 1.0.0.0.0 and later
Exalytics In-Memory Machine X3-4 - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Oracle Exalytics X3-4 server with Patchset 4 (PS4) installed and two OVM 3.2.7 servers suddenly rebooted itself for no apparent reason. This machine had been up and running fine for a few months, but was taken down for hardware battery replacement.
After battery replacement, the server was successfully restarted and ran fine for a few days before suddenly rebooting today. 

The /var/log/messages file shows many messages like:

These messages match the known issue described in internal/unpublished Document 1904921.1 - Exalytics /var/log/messages Shows Smartd Error: "smartd[10687]: Device: /dev/sdd [SAT]...Offline uncorrectable sectors", but according to the note, the issue does not occur in Patchset 4 (PS4).  This machine is running PS4.

Changes

Hardware battery replacement.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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