Exalytics OVS Server Unexpectedly Rebooted and Seeing Lots Of Smartd Messages in Log before Reboot
(Doc ID 2113987.1)
Last updated on FEBRUARY 03, 2020
Applies to:Oracle Exalytics Software - Version 184.108.40.206.0 and later
Exalytics In-Memory Machine X3-4 - Version All Versions and later
Information in this document applies to any platform.
Oracle Exalytics X3-4 server with Patchset 4 (PS4) installed and two OVM 3.2.7 servers suddenly rebooted itself for no apparent reason. This machine had been up and running fine for a few months, but was taken down for hardware battery replacement.
After battery replacement, the server was successfully restarted and ran fine for a few days before suddenly rebooting today.
The /var/log/messages file shows many messages like:
These messages match the known issue described in internal/unpublished Document 1904921.1 - Exalytics /var/log/messages Shows Smartd Error: "smartd: Device: /dev/sdd [SAT]...Offline uncorrectable sectors", but according to the note, the issue does not occur in Patchset 4 (PS4). This machine is running PS4.
Hardware battery replacement.
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