Exalytics OVS Server Unexpectedly Rebooted and Seeing Lots Of Smartd Messages in Log before Reboot
Last updated on AUGUST 17, 2017
Applies to:Exalytics In-Memory Machine X3-4 - Version All Versions and later
Oracle Exalytics Software - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Oracle Exalytics X3-4 server with Patchset 4 (PS4) installed and two OVM 3.2.7 servers suddenly rebooted itself for no apparent reason. This machine had been up and running fine for a few months, but was taken down for hardware battery replacement.
After battery replacement, the server was successfully restarted and ran fine for a few days before suddenly rebooting today.
The /var/log/messages file shows many messages like:
These messages match the known issue described in <Document 1904921.1> - Exalytics /var/log/messages Shows Smartd Error: "smartd: Device: /dev/sdd [SAT]...Offline uncorrectable sectors", but according to the note, the issue does not occur in Patchset 4 (PS4). This machine is running PS4.
Hardware battery replacement.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms