SL3000 - SNMP String On The Library, Failure From Device - Result Code 4102 (Doc ID 2131820.1)

Last updated on AUGUST 02, 2017

Applies to:

Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

 Customer attempted adding trap recipient but failed with following:

  SL3000> snmp addTrapRecipient traplevel* host xxx.xxx.xxx.190 version v2c community Pub1icESM

  Error  Number 3301
        Text   Failure from device - resultCode: 4102 - resultText: Error opening trap config file returned from snmp addTrapRecipient request

 

Assist customer via webex using 'remote' and 'admin' user ids, but command simply will not take.

FE also used 'service' id with same result.

Changes

 No changes made to customer's environment.

Cause

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