How to Request a License for an Oracle Acme Packet Product
(Doc ID 2139008.1)
Last updated on FEBRUARY 05, 2024
Applies to:
Net-Net OS - Version S-Cx6.4.x to S-Cz7.3.0 [Release S-Cx6.0 to S-Cz7.0]Acme Packet 6300 - Version S-Cz7.3.0 to S-Cz7.3.0 [Release S-Cz7.0]
Acme Packet 3820 - Version S-Cx6.4.0 to S-Cx6.4.0 [Release S-Cx6.0]
Net-Net OS - Version S-Cz8.3.0 to S-Cz8.3.0 [Release S-Cz8.0]
Information in this document applies to any platform.
Goal
As described within <Document 1970810.1>, Oracle has recently adopted a self-provisioning model for previously licensed features and capacities for Acme Packet platforms. Starting with the following platforms, Administrators will specify the capacity of the system via the system configuration process.
SCZ 7.2.0
ECZ 7.2.0
OS-E 3.7.0
Administrators responsible for maintaining legacy deployments--releases earlier than those enumerated above--or that require optional Add-On license features may need to manually request new licenses from the Oracle License Codes team.
This document outlines the procedure to request both Permanent and Temporary licenses for an Oracle Acme Packet product.
Solution
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In this Document
| Goal |
| Solution |
| Requirements |
| How to Identify the Mainboard Serial Number |
| Process: Customer Initiated License Requests |
| Self-Help License Requests |
| Emergency Exceptions |
| Process: TSC Initiated License Requests |
| References |