T10000B - Drive Firmware 1.52.203-5.30 is Not Working for TSM.Read/write Failure Alerts in OS Messages (AIX). (Doc ID 2141953.1)

Last updated on MAY 31, 2016

Applies to:

Sun StorageTek T10000B Tape Drive - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

1. Whenever customer upgrading the tape drives to 1.52.203-5.30 , they are facing issues with TSM .

2. Also started receiving read/Write failure alerts in AIX OS .

02/24/2016 11:23:28 ANR8337I ECARTRIDGE volume 420475 mounted in drive 65AA (/dev/mtacs01c84a). (SESSION: 7806938)
02/24/2016 11:30:06 ANR8330I ECARTRIDGE volume 420475 is mounted R/W in drive 65AA (/dev/mtacs01c84a), status: IN USE. (SESSION: 7807016)

24.02.2016 11:46:47 ANR8302E I/O error on drive 65AA (/dev/mtacs01c84a) with volume 420475 (OP=FLUSH, Error Number=78, CC=205, rc = 2883, KEY= FF, ASC=FF, ASCQ= FF,~SENSE=**NONE**,~Description=SCSI adapter failure). Refer to the Tivoli Storage Manager documentation on I/O error code descriptions.~~

02/23/2016 09:03:51 ANR8337I ECARTRIDGE volume 420662 mounted in drive 65AA (/dev/mtacs01c84a). (SESSION: 7752857)

02/23/2016 09:03:54 ANR8337I ECARTRIDGE volume 420662 mounted in drive 65AA (/dev/mtacs01c84a). (SESSION: 15558760)
02/23/2016 09:03:58 ANR8302E I/O error on drive 65AA (/dev/mtacs01c84a) with volume 420662 (OP=FSR, Error Number=78, CC=205, rc = 2883, KEY= FF, ASC=FF, ASCQ= FF, SENSE=**NONE**, Description=SCSI adapter failure). Refer to the Tivoli Storage Manager documentation on I/O error code descriptions. (SESSION: 15558760)

3. It won't show any errors in the log snapshot collected from the library.

 

Changes

Issue started when customer upgraded the drive firmware version from 1.50.203-5.30 to 1.52.203-5.30

Cause

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