9840A/B/C/D - FSC 5A12, Drive Goes Offline And Takes a Dump. Servo Offtrack Errors.

(Doc ID 2146467.1)

Last updated on SEPTEMBER 05, 2017

Applies to:

Sun StorageTek 9840C Tape Drive - Version Not Applicable and later
Sun StorageTek 9840 Tape Drive - Version Not Applicable and later
Sun StorageTek 9840A Tape Drive - Version Not Applicable and later
Sun StorageTek 9840B Tape Drive - Version Not Applicable and later
Sun StorageTek 9840D Tape Drive - Version Not Applicable and later
Information in this document applies to any platform.

Symptoms

Drive goes offline to host.

Drive throws a dump.

SNO FSC 5A12 being shown in drive dump on Firmware 1.47.502-5.20.

Changes

 None

Cause

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