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IDIH ProTrace Is Failing to Load Trace List Due to Error "IDIH-7015: Loading list of traces failed." (Doc ID 2147525.1)

Last updated on MAY 03, 2024

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 7.0 to DSR 7.2.0 [Release DSR 7.0]
Information in this document applies to any platform.

Symptoms

When the "Launch IDIH" is used from DSR SOAM GUI or access the "ProTrace" by directly login to IDIH, the IDIH will try to load all the traces, but it is failing:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Workaround
 Fix
References

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