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"show version boot" displays 'info not available" (Doc ID 2152029.1)

Last updated on MAY 15, 2017

Applies to:

Acme Packet 4500 - Version S-Cx6.0.x to S-Cz7.3.5 [Release S-Cx6.0 to S-Cz7.0]
Acme Packet Legacy Platform Software - Version E-Cz6.4.0 to E-Cz7.3.0 [Release E-Cz6.0 to E-Cz7.0]
Information in this document applies to any platform.

Symptoms

When running the command "show version boot" on the Session Border Controller (SBC), the bootloader stages 1-3 report:  'info not available'. i.e.

ACMEPACKET# show version boot
Bootloader Info
---------------
Stage 1 info not available
Stage 2 info not available
Stage 3 info not available

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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