SL3000 Showing Free Cells But HSC Shows No Free Cells

(Doc ID 2170992.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek Host Software Component (HSC) - Version Fujitsu MSP - All Versions to Fujitsu MSP - All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

Customer unable to enter tapes into library. SL Console was reporting 7 free cells, however HSC was reporting 0 free cells, therefore not allowing any tapes to be entered. This was occurring on two SL3000 tape libraries.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms