Last updated on APRIL 11, 2017
Applies to:Oracle Exalytics Software - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 2.0]
Information in this document applies to any platform.
After installing Exalytics Release 22.214.171.124.0, or Release 126.96.36.199.0, and Linux 6, the Auto Service Request (ASR) utility is missing. With previous Exalytics patchsets, the ASR utility is included in the base image, but it is not found on the server after installing the Linux 6 image.
This problem occurs on all Exalytics Linux 6 bare metal servers (including those that were previously running a lower level PS Patch with ASR and were then re-imaged to Linux 6). This issue affects Exalytics servers with Linux 6.6 (2.6.39-400.248.3.el6uek.x86_64) and Linux 6.7 (2.6.39-400.281.1.el6uek.x86_64).
Installed or re-imaged server to Release 188.8.131.52.0 or 184.108.40.206.0 and Linux 6.6 (2.6.39-400.248.3.el6uek.x86_64) or Linux 6.7 (2.6.39-400.281.1.el6uek.x86_64).
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms