SL48 - Unable To Pull Cartridge, Could Not Pull Tape Out of Magazine Slot

(Doc ID 2189784.1)

Last updated on OCTOBER 25, 2017

Applies to:

Sun StorageTek SL48 Tape Library - Version All Versions and later
Information in this document applies to any platform.

The robot frequently reports issues pulling tapes from the magazines, despite the base chassis having been replaced recently.
Seeing the same error after the chassis was replaced.

Symptoms

The robot frequently reports issues pulling tapes from the magazines.

Unable to pull cartridge, could not pull tape out of slot.

16.09.16 23:43:36.44 LIB/ERR<80 8A 4C 15 2B 02 00 00 00 00 00 00 FF 02 12 FF
04 02 02 30 30 34 34 36 34 4C 34 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 > Source unexpectedly empty
16.09.16 09:27:17.98 LIB/ERR<80 8A 4D 15 2B 02 00 00 00 00 00 00 FF 02 12 FF
04 01 02 30 30 34 34 36 34 4C 34 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 > Unable to pull cartridge
16.08.21 23:30:19.83 LIB/ERR<80 8A 4D 15 2B 02 00 00 00 00 00 00 FF 02 27 FF
04 02 02 30 30 34 34 33 30 4C 34 00 00 00 00 00
00 00 00 00 00 00 00 00 00 00 00 > Unable to pull cartridge

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms