Creating Alert "Device Metrics For All Trunks" Presents No Metrics/an Empty Metric Field (Metric Is Missing) (Doc ID 2196844.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Communications Session Monitor - Version 2.x and later
Information in this document applies to any platform.

Symptoms

 When creating a Alert of type "Device Metrics for All Trunks" at step "4 of 10" (2nd Dialogue) it is asked to select a metric - but the drop down presents a empty selection or the metric which should be added is not present in the list.

Cause

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