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SL3000 - Host Partition Unable To Mount Tapes After Library Reboot (Doc ID 2201359.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Information in this document applies to any platform.

Symptoms

Issue started after a library reboot.

Moves are getting completed on the library side and library is fully operational in SLC. However the backups are not getting completed and from EMC no tapes are being mounted

Customer environment:

SL3000 library partitioned. EMC Networker lost communication with the second partition - BRTOOLS :

Inventory/load operation didn't work as expected. For example, while trying to inventory one media, was failing with:

8896 09/19/2016 01:46:48 PM nsrd NSR notice [Jukebox 'BRTOOLS', operation 2025]. Initiated operation 'operation: "Inventory"; operation device: "rd=freppau-fsbrt01:nrst0a (NDMP)"; operation slots: " 11"; operation task: "verify during inventory"; '.

15214 09/19/2016 01:54:49 PM nsrlcpd#2 NSR info Jukebox:BRTOOLS access:scsidev@2.1.1 failed:MOVE MEDIUM key:5 status:CHECK CONDITION Illegal Request, Medium Not Present

0 09/19/2016 01:54:49 PM nsrmmgd NSR notice 09/19/16 13:54:49.599978 lcpd 2 at host nsrsap-ge0 reported error 'Jukebox:BRTOOLS access:scsidev@2.1.1 failed:MOVE MEDIUM key:5 status:CHECK CONDITION Illegal Request, Medium Not Present

7224 09/19/2016 01:54:49 PM nsrd NSR notice [Jukebox 'BRTOOLS', operation # 2025]. Jukebox:BRTOOLS access:scsidev@2.1.1 failed:MOVE MEDIUM key:5 status:CHECK CONDITION Illegal Request, Medium Not Present

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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