Shell Access Does Not Work as Expected (Doc ID 2201794.1)

Last updated on MAY 17, 2017

Applies to:

Acme Packet 6300 - Version S-Cz7.1.2 and later
Acme Packet Legacy Platform Software - Version S-Cz7.1.2 and later
Acme Packet 4600 - Version S-Cx6.2.0 and later
Acme Packet 4500 - Version S-Cx6.2.0 and later
Acme Packet 3820 - Version S-Cx6.2.0 and later
Information in this document applies to any platform.

Symptoms

Users cannot access shell.

Attempt to enable shell access with debug-enable command, but once set and attempt to access shell is made, the error below is seen.

Cause

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