My Oracle Support Banner

Exalytics - OBIEE Summary Advisor Fails with Errors - "[nQSError: 46029] Failed to load the DLL /libnqsdbgatewayodbc3564.so" and "TTC_SERVER attribute not specified for DSN ..." (Doc ID 2215848.1)

Last updated on FEBRUARY 13, 2020

Applies to:

Oracle Exalytics Software - Version 2.0.0.0.0 and later
Information in this document applies to any platform.

Symptoms

When trying to use OBIEE 11.1.1.7.1 Summary Advisor (SA) Wizard to connect to TimesTen 11.2.2.8.10 database, multiple errors are received and SA does not complete successfully.
OBIEE server logs show the following series of errors:

[2016-09-11T22:32:41.000-05:00] [OracleBIServerComponent] [NOTIFICATION:1] [] [] [ecid: ] [tid: <TID>] [[
Executing table existence check query:
EXECUTE PHYSICAL CONNECTION POOL "<CONNECTION_POOL>"."Connection Pool" SELECT COUNT(1) FROM SYS.TABLES WHERE TBLOWNER = '<TABLEOWNER>' AND TBLNAME = '<TABLENAME>'
]]
[2016-09-11T22:32:41.000-05:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid:<ECID> ] [tid: <TID>] [[
[NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43119] Query Failed:
[nQSError: 43093] An error occurred while processing the EXECUTE PHYSICAL statement.
[nQSError: 16001] ODBC error state: S1000 code: 0 message: [TimesTen][TimesTen 11.2.2.8.10 CLIENT]TTC_SERVER attribute not specified for DSN (TT_BIADM) in ODBCINI (/u01/app/TimesTen/tt11228/info/sys.odbc.ini) or connection string.
[nQSError: 98001] Sampling query execution by the Advisor failed: EXECUTE PHYSICAL CONNECTION POOL "<CONNECTION_POOL>"."Connection Pool" SELECT COUNT(1) FROM SYS.TABLES WHERE TBLOWNER = '<TABLEOWNER>' AND TBLNAME = '<TABLENAME>'
]]

...
[2016-10-21T09:03:43.000-05:00] [OracleBIServerComponent] [TRACE:7] [USER-34] [] [ecid: <ECID>] [tid: <TID>] [requestid: <REQUESTID>] [sessionid: <SESSIONID>] [username: <USERNAME>] -------------------- Query Status: [nQSError: 46029] Failed to load the DLL /u01/app/EXALYTICS_MWHOME/Oracle_BI1/bifoundation/server/bin/libnqsdbgatewayodbc3564.so. Check if 'ODBC' database client is installed. [[
/u01/app/TimesTen/tt11228/lib/libodbc.so: version `VERS_3.52' not found (required by /u01/app/EXALYTICS_MWHOME/Oracle_BI1/bifoundation/server/bin/libnqsdbgatewayodbc3564.so)
[nQSError: 43093] An error occurred while processing the EXECUTE PHYSICAL statement.
[nQSError: 43119] Query Failed:
...
[2016-09-11T22:32:41.000-05:00] [OracleBIServerComponent] [NOTIFICATION:1] [] [] [ecid: <ECID>] [tid: <TID>] [[
Executing table existence check query:
EXECUTE PHYSICAL CONNECTION POOL "<CONNECTION_POOL>"."Connection Pool" SELECT COUNT(1) FROM SYS.TABLES WHERE TBLOWNER = '<TABLEOWNER>' AND TBLNAME = '<TABLENAME>'
]]
[2016-09-11T22:32:41.000-05:00] [OracleBIServerComponent] [ERROR:1] [] [] [ecid: <ECID>] [tid: <TID>] [[
[NQODBC] [SQL_STATE: HY000] [nQSError: 10058] A general error has occurred.
[nQSError: 43113] Message returned from OBIS.
[nQSError: 43119] Query Failed:
[nQSError: 43093] An error occurred while processing the EXECUTE PHYSICAL statement.
[nQSError: 16001] ODBC error state: S1000 code: 0 message: [TimesTen][TimesTen 11.2.2.8.10 CLIENT]TTC_SERVER attribute not specified for DSN (TT_BIADM) in ODBCINI (/u01/app/TimesTen/tt11228/info/sys.odbc.ini) or connection string.
[nQSError: 98001] Sampling query execution by the Advisor failed: EXECUTE PHYSICAL CONNECTION POOL "<CONNECTION_POOL>"."Connection Pool" SELECT COUNT(1) FROM SYS.TABLES WHERE TBLOWNER = '<TABLEOWNER>' AND TBLNAME = '<TABLENAME>'
]]

Changes

 First time attempting to connect Summary Advisor Wizard to TimesTen database.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.