My Oracle Support Banner

Database Backup Task on Subscriber Database Server (SDS) Site Operations Administration and Maintenance (SOAM) Returns 'exception' Status (Doc ID 2232276.1)

Last updated on FEBRUARY 13, 2017

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 5.0 and later
Information in this document applies to any platform.
<

Symptoms

When attempting to perform a manual database backup (via Main Menu -> Status & Manage -> Database screen) of the Subscriber Database Server's (SDS's) active Site Operations Administration and Maintenance (SOAM) configuration database, the task returns Result '-1,' Status 'exception,' with Result Details indicating 'Backup did not start' and 0% task progress.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.