Database Backup Task on Subscriber Database Server (SDS) Site Operations Administration and Maintenance (SOAM) Returns 'exception' Status (Doc ID 2232276.1)

Last updated on FEBRUARY 13, 2017

Applies to:

Oracle Communications Diameter Signaling Router (DSR) - Version DSR 5.0 and later
Information in this document applies to any platform.
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Symptoms

When attempting to perform a manual database backup (via Main Menu -> Status & Manage -> Database screen) of the Subscriber Database Server's (SDS's) active Site Operations Administration and Maintenance (SOAM) configuration database, the task returns Result '-1,' Status 'exception,' with Result Details indicating 'Backup did not start' and 0% task progress.

Changes

 

Cause

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