How to reinstall Auto Service Request (ASR) on Private Cloud Appliance (PCA) after an image update (Doc ID 2249411.1)

Last updated on JUNE 19, 2017

Applies to:

Private Cloud Appliance X6-2 Server Upgrade - Version All Versions to All Versions [Release All Releases]
Oracle Virtual Compute Appliance X4-2 Hardware - Version All Versions to All Versions [Release All Releases]
Private Cloud Appliance - Version 2.0.4 and later
Oracle Virtual Compute Appliance X3-2 Hardware - Version All Versions to All Versions [Release All Releases]
Private Cloud Appliance X5-2 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Goal

How to reinstall Auto Service Request (ASR) on Private Cloud Appliance (PCA) after an image update.

Notes:

If you are installing ASR for the first time, you can use this doc, however a new doc is recommended:
How to install Auto Service Request (ASR) on Private Cloud Appliance (PCA) (Doc ID 2032791.1)

Starting at release version 2.0.5, the product name changed from Oracle Virtual Compute Appliance (OVCA) to Private Cloud Appliance (PCA).

IMPORTANT NOTE:
Starting with release version 2.1.1, the ILOM rule 1 at /SP/alertmgmt/rules/1 and the snmptrap port 162 are both now reserved for the PCA software.  Prior versions of this document used rule 1 and port 162.  ASR will not work properly if either one is used so now both a different rule and different port must be used:  rule 2 and port 1162.

The examples shown in this document below now use rule 2 and port 1162.

Rule 1 is now configured automatically during provisioning.  If you need to manually set rule 1 with without reprovisioning the node, use this command to set it to the expected values:

Solution

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