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ODA Oracle Database Appliance Manual Core Key Generation Request Procedure for X5-2, X4-2 X3-2 and V1 (Doc ID 2254456.1)

Last updated on JANUARY 07, 2024

Applies to:

Oracle Database Appliance - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

When unable to generate a Core Key on My Oracle Support or using existing method leading to the creation of an SR to provide a new ODA Core Key

Applies to:

 

This Core Key procedure does not apply to the following ODA configuration

  • ODA on DCS Stack   - DCS uses a self-generated and applied key using the new ODA*CLI command local to the server
     For any system on the DCS stack refer to the Documentation for commands:   e.g.  odacli update-cpucore -c <core number>

  • ODAVP* for any hardware version
    -     See Doc ID 1559091.1 when converting from ODA BM to ODAVP --  ODA (Oracle Database Appliance): How To Reset the license core keys before re-image to the Virtualized Platform option

* KVM implementation is not discussed in this note

 

All assets are showing as populated under the MOS ODA CSI including:

1 - System Identifier ( ODA Shared system identifier confirmed using the command oakcli show server )
2 - First Server Serial Number
3 - Second Server Serial Number
4 - Storage Shelf Serial Number

Changes

New Core Key generation is failing:

This can be for a change in the previous Core Key count or for new usage.

Cause

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