ODA Manual Core Key Generation Request Procedure for X5-2, X4-2 X3-2 and V1 (Doc ID 2254456.1)

Last updated on MAY 17, 2017

Applies to:

Oracle Database Appliance - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

 Applies to ODA X5-2, X4-2,X3-2 V1 and ODA X6-2 HA
 Does not apply to ODA X6-2 S/M/L aka ODA Lite

Unable to generate a Core Key on My Oracle Support after multiple attempts leading to the creation of an SR to provide a new ODA Core Key

All assets are showing as populated under the MOS ODA CSI including:

1 - System Identifier ( ODA Shared system identifier confirmed using the command oakcli show server )
2 - First Server Serial Number
3 - Second Server Serial Number
4 - Storage Shelf Serial Number

Cause

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