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Oracle ZFS Storage Appliance: Phonehome Error After Upgrade "call for param #1 to system.push failed: call for param #1 to array.create failed: attempted to end an open structure as an array" (Doc ID 2266627.1)

Last updated on APRIL 05, 2021

Applies to:

Oracle ZFS Storage ZS4-4 - Version All Versions and later
Oracle ZFS Storage Appliance Racked System ZS4-4 - Version All Versions and later
Oracle ZFS Storage ZS3-4 - Version All Versions and later
Oracle ZFS Storage ZS3-2 - Version All Versions and later
Oracle ZFS Storage ZS3-BA - Version All Versions and later
7000 Appliance OS (Fishworks)

Symptoms

System phones home correctly, but when trying to view the scrk logs in the Browser user Interface (BUI), an error is seen.

call for param #1 to system.push failed: call for param #1 to array.create failed: attempted to end an open structure as an array

 

Log shows the error:

failed to make request: error connecting to support service (Failed to connect to 194.218.xxx.xxx: Network is unreachable).

Changes

Appliance OS update

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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