Infiniband - Port HCA-#:# Is Showing Non-Zero Error Counts (Doc ID 2276427.1)

Last updated on JUNE 19, 2017

Applies to:

SPARC SuperCluster T4-4 - Version All Versions to All Versions [Release All Releases]
Exadata X6-2 Hardware - Version All Versions to All Versions [Release All Releases]
Exadata X4-2 Hardware - Version All Versions to All Versions [Release All Releases]
Exadata X5-2 Hardware - Version All Versions to All Versions [Release All Releases]
Exadata X3-2 Hardware - Version All Versions to All Versions [Release All Releases]
Information in this document applies to any platform.

Symptoms

A warning that the installed Infiniband HCA card has an error count higher than zero will be encountered. This warning can come from various sources.  It may come in an email such as from an Enterprise Manager alert, be seen in an Exachk result, appear in the results of a patch precheck, or show in the status or details output when checking IB interfaces.

In this example, we see the rcvErrs count is 1 and the symbolErrs count is 2 when listing ibport details via cellcli on a cell.

Otherwise, running ibstat shows both ports on the interface with “State: Active ” and “Physical state: LinkUp” indicating they are functioning normally.

 

Cause

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