SL150 Bad Drive (Doc ID 2295063.1)

Last updated on AUGUST 09, 2017

Applies to:

StorageTek SL150 Modular Tape Library - Version All Versions and later
Information in this document applies to any platform.

Question: Which hardware component(s) are experiencing the issues / errors?
Answer: Drive
Question: Have you tried to unload the tape through the host application and/or tried to issue a force dismount through any available library management application such as ACSLS?
Answer: We tried to unload the tape unsuccessfully.
Question: Have you tried resetting the drive using Web GUI?
Answer: We tried to reset the drive.
Question: Have you tried to unload the tape from the SL150 web GUI?
Answer: We tried to unload the tape from the web GUI.
Question: Have you tried to manually unload the tape from the drive?
Answer: We tried to manually unload the tape from drive.

Symptoms

9024 Error on Operator panel

Tape stuck in a drive

Drive is bad. Reseated the drive and it is still going to a bad state.

Cause

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