How to Configure Secure Global Desktop to Allow a User Profile to Login Multiple Times Simultaneously (Doc ID 2303508.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

Oracle Secure Global Desktop - Version 5.3 and later
Information in this document applies to any platform.

Goal

The Secure Global Desktop (SGD) Administrator may find that the deployment requirements of their site require that a user profile may have the need to manage multiple, simultaneous Webtop sessions.  In a standard SGD configuration, the user will find that authenticating to a second client will cause any existing Webtop session to log-out, automatically.

Please note that it is considered a cornerstone feature of SGD that most deployments will only allow a single user instance: this ensures succinct, trackable, auditable user sessions. It follows that when an existing session ends when the credentials are reused enforces this feature. Fundamentally, the idea is that as a user moves from one location (such as the office) to another location (home), that their work session may be resumed, in place, with no loss of data at the new location.

This is all built upon the concept of each user identity as being unique.

That said, it is also conceivable that SGD may be deployed in an environment where there is value in having a shared user identity.  This model of is often related to anonymous/guest accounts (such as one might find in an Informational kiosk), or where a tightly-controlled, managed secure user (Such as a POS) is needed.

This non-standard functionality may be enabled by configuring the "Login Multiple" attribute for the corresponding User Profile.  

Solution

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